Delivery Process

We believe the experience of La Peau begins the moment you place your order. Our delivery process is designed to ensure your skincare essentials arrive in pristine condition.

Processing & Handling

Each product undergoes a strict final inspection to ensure our minimalist packaging and protective seals meet our uncompromising standards. Orders are typically processed within 1–2 business days.

Artful Packaging

Whether you are receiving our Brightening Hydra Lucent Essence or the UV PROTECTION Sunscreen SPF50 PA++++, your products are nestled in eco-friendly packaging designed to protect the integrity of the formulas. We take special care to shield our signature milky white essence and standard-lid bottles from light and temperature fluctuations during transit.

Transit Times

Standard delivery typically takes 3–5 business days for domestic orders, and 7–14 business days for international destinations. A secure tracking link will be provided via email the moment your order is dispatched.

---

Returns & Exchanges

We hold our formulations to the highest standard and want you to be entirely satisfied with your purchase.

Hygiene Standard

Due to the delicate nature of premium skincare serums and sunscreens, we can only accept returns on items that remain unopened, unused, and completely sealed in their original packaging within 14 days of delivery.

Damaged Items

If your package arrives damaged, please contact our concierge within 48 hours of receipt with photographic evidence so we may arrange a priority replacement.

Refund Processing

Once your return is received and approved, refunds are processed directly back to your original payment method within 7–10 business days.

---

Terms & Conditions

By accessing our site and purchasing our products, you agree to the following terms.

Product Imagery & Accuracy

We strive for absolute precision in our editorial studio imagery. Please note, however, that displayed pictures are strictly for illustration purposes, and the actual size or scale of the physical products may differ from what is shown.

Furthermore, our products are depicted true to their nature: our Brightening Hydra Lucent Essence features an opaque white liquid texture, and all La Peau bottles are intentionally designed with standard caps (no pumps) to preserve the brand’s authentic application method and aesthetic.

Shipping Liability

The customer is responsible for providing a correct shipping address at checkout. La Peau is not liable for orders delivered to incorrect addresses entered during the purchase process.

Intellectual Property

All content on this site, including our editorial photography, visualizations, minimalist brand designs, and skincare formulations, is the exclusive property of La Peau. Unauthorized use or reproduction is strictly prohibited.